On Tuesday 29 September 2026 we deployed a huge website update on myjobscotland. 

We are aware of a number of issues following the upgrade and our developers are actively working to investigate and resolve these as quickly as possible. We’re sorry for the disruption and appreciate your patience while this work continues.

We will update this page regularly as more information becomes available and issues are resolved.


Known Issues and Current Updates

My application is showing, but its status is missing


The status of some submitted applications is not currently displaying within candidate accounts.


Current update:
We are aware of this issue and it is currently being investigated.

I'm getting a “Bad Request” or other error page


Some candidates are receiving error messages when accessing parts of the website.


Current update:
We are investigating reports of these errors following the website update.

The job reference number is missing


The job reference number may not be displayed on some job adverts.


Current update:
We are aware of this issue and it is being investigated.


If you need to contact us about a vacancy, please provide the job title and employing organisation where the reference number is unavailable.

Some Adult Social Care links aren't working


Some links to Adult Social Care vacancies may currently show a 404 / Page Not Found message.


Current update:
We are aware of this issue. In the meantime, please use the main Search Jobs page to find current vacancies.


Issues which are now resolved;


I can't access my applications


Some candidates are currently unable to access their existing applications and may see the message:


“Sorry, Your account is not activated for the applications system.”


RESOLVED:

This issue is now believed to be resolved. In the first instance please try to complete your application in an icognito or provide browser in the event that your website cookies or cache retain any lingering issues. We recommend that users clear their cookies and cache after yesterdays disruption for the best user experience.


Guidance on how to complete these steps can be found here.

My submitted applications or favourites aren't showing


Some candidates have reported being unable to view their submitted applications or favourite jobs within their account. We are aware of this and it is currently being investigated.


RESOLVED:

This issue is now believed to be resolved. In the first instance please access your account in an icognito or provide browser in the event that your website cookies or cache retain any lingering issues. We recommend that users clear their cookies and cache after yesterdays disruption for the best user experience.


Guidance on how to complete these steps can be found here.


I have logged in, but the site is still showing “Log In”


Some candidates may find that after logging in, particularly when returning to Search Jobs, the account icon changes back to Log In.


RESOLVED:

This issue is now believed to be resolved. In the first instance please access your account in an icognito or provide browser in the event that your website cookies or cache retain any lingering issues. We recommend that users clear their cookies and cache after yesterdays disruption for the best user experience.


Guidance on how to complete these steps can be found here.


The "My Account" icon button isn't working


Selecting the My Account icon from the job search page may not open the account menu.


RESOLVED:

This issue is now believed to be resolved. In the first instance please access your account in an icognito or provide browser in the event that your website cookies or cache retain any lingering issues. We recommend that users clear their cookies and cache after yesterdays disruption for the best user experience.


Guidance on how to complete these steps can be found here.

The “Back to” button on a job advert isn't working


The Back to button on some job adverts may not return you to the previous page when selected.


RESOLVED:
This issue has now been resolved. 

The wrong section is highlighted when I'm completing an application


When completing an application, the website may highlight a different section from the one you are currently completing.


RESOLVED:
This issue has now been resolved. 

What should I do if I'm experiencing a problem?


While we work to resolve these issues, please do not create a new account or make changes to your existing account in an attempt to fix the problem.


If possible, please leave the website and try again later. Our developers are continuing to work on the issues affecting the site and this page will be updated as they are resolved.


We recommend that users clear their cookies and cache after yesterdays disruption for the best user experience.


Guidance on how to complete these steps can be found here.


We apologise for the inconvenience and appreciate your patience while this work continues.


If your application is closing soon


If a technical issue is preventing you from completing or submitting an application and the closing date is approaching, please contact us and provide:

  • the email address associated with your account
  • the job title
  • the employing organisation
  • the job reference number, if available
  • a brief description of the problem
  • a screenshot of any error message, where possible


Please do not create another account unless you are specifically advised to do so.