There can be a variety of reasons why an activation hasn't arrived e.g. typo in your email address when registering etc but there are things you can check/do.
- Check your spam or junk mail folder around the date you initially registered to make sure that the email has not been diverted by your mail provider e.g. gmail, yahoo etc.
- Please add noreply@myjobscotland.gov.uk to your list of contacts when logged into your email account as this will help to ensure the myjobscotland emails arrive in your inbox
Why do i need an activation email?
The activation email is the 'handshake' to ensure you have access to the email you have registered with.
How long can it take?
It can take up to 45 mins for the activation email to be sent. If after this time you are sure the email containing your activation code has not arrived please get in touch with myjobscotland@cosla.gov.uk, confirming the email address you used when registering, and request that another activation email is sent.