If you've created an account and have activated it but are getting an "access denied" warning it's likely that your password is incorrect.

To reset your password please use the following instructions:

  1. Visit myjobscotland.gov.uk
  2. Click on the Login/Register button
  3. Click on the "Click here to reset it" link ( You will be taken to this page https://www.myjobscotland.gov.uk/user/reset)mceclip1.png
  4. Enter your email in the E-mail box and click on the Get Password Reset Link Buttonmceclip2.png
  5. If this has been successful you will see the following message "An email has been sent containing a link for you to use to reset your password."
  6. You should shortly receive an email. Please click on the link in the email.
  7. You will see the following screen, which will allow you to change your password. mceclip4.png
  8. Please choose a new password and enter it into both boxes making sure that all of the password requirements have been adhered to.
  9. Click on Change password and your password has now been changed.